I am an AT&T customer purely because they were the only available carrier when I got my iPhone and I have been too lazy to change. But I may get around to it sooner rather than later.
It is annoying enough that I can get no reliable signal to my phone anywhere inside my own apartment. A problem none of my visitors who use other carrier seem to have. This is kind of a high priority for me when it comes to phone carrier satisfaction.
But AT&T also has this smarmy habit of sending mail that is designed to look like the address was hand-written, to fool you into thinking it is real mail. And when you open it up is is emblazoned with overly familiar greetings like "HI!" and invitation to chat with someone called David.
Here is what I want:
I don't want to buy any other services from you and I do not want to chat with David about high speed internet or cable.
I do want to be able to send and receive phone calls from inside my own residence.
Do you think may be you could stop sending me full-color deceptively package junk mail and get onto that?